Contact us

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Information Technology

Contact us

We’re here to meet your technological needs. You have various options for getting help. Whether you have a question, request or problem about Office 365, your uoAccess credentials, MFA, software, or hardware, you can count on us.

Reset MFA on your mobile device

You can now reset the Multifactor Authentication (MFA) access on your existing mobile device or your new mobile device with the Self-Service MFA Reset (SSMR) tool.

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See all the ways you can get assistance from us:

Self-Service Centre

Open, track and manage your requests with the .
If you are an active member of the university (student, professor or employee) with uoAccess ID, contact us by using the service centre.
If you are a visitor without uoAccess credentials and you need assistance with questions related to technology, we invite you to fill out the .
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Live chat

Hours for live chat:
Monday to Friday 8:30 a.m. to 4:00 p.m.
Saturday and Sunday closed

In-person support

Visit us at Morisset Library, 1^st floor
The Service Desk is open:
- Monday to Friday 8:15 a.m. to 8 p.m.
- Saturday and Sunday 11 a.m. to 4 p.m.